Everything you need to know about receiving and returning your Rihla pieces.
| Method | Delivery Time | Rate | Free Threshold |
|---|---|---|---|
| Standard Delivery | 5–7 business days | €5.90 | Free over €100 |
| Express Delivery | 2–3 business days | €12.90 | — |
| International | 7–14 business days | €15.90 | Free over €200 |
All orders include tracking and require a signature upon delivery. Delivery times are estimates from dispatch, not from order date.
We currently ship to the following countries:
For destinations outside this list, please contact us before placing your order.
We accept returns and exchanges within 14 days of delivery. All pieces must be:
To initiate a return or exchange, please contact us via the Contact page with your order number and reason. We will provide instructions and, where applicable, a prepaid return label.
Refunds: Processed within 5–7 business days of receiving your return. The refund will be credited to the original payment method.
Returns due to defects or errors on our part (wrong item, damaged piece) are fully refunded including return shipping. Contact us immediately with photos and we will resolve the issue promptly.
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